Our Service Principles
These principles guide all of our service.
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We strive to develop and maintain a working relationship with you where you are listened to; your needs are specifically met; and you can rely on dependable & friendly, professional service.
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We are committed long term to our relationship with you through providing support services of training; inspection; consultation; maintenance; and equipment supply.
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We value your feedback, both positive and critical.
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There are three key concepts that we focus on in designing and developing your adventure program: minimizing risks…learning…fun.
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Our work is customized. We take great care to design & install your adventure program so that it reflects the specific needs of your organization and participants.
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We design and install for multiple population use and multiple season use. We are able to incorporate universal design to provide experiences for virtually all participants.
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Every design incorporates A.C.C.T. and industry wide accepted building practices and codes, as well as the highest quality materials.
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We are invested in designing & installing your adventure program to have minimal environmental impact and to be aesthetically pleasing.
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We recognize that each organization’s short and long term needs, timing and budget are different.
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We stand behind our workmanship for the installation of your climbing wall or challenge course for a one year period from the date of completion, for the normal use of your course.